CUSTOMER SERVICE IS THE FOCUS OF OUR ENTIRE ORGANIZATION. WE ARE GOAL-ORIENTED TEAM PLAYERS WHO STRIVE TO MAKE YOUR JOB EASIER.

More than a hollow promise; American Design Coatings has adopted many practices, policies, and procedures to deliver on its commitment to provide service beyond your expectations.

Field staff of about 175 painters provide us outstanding flexibility in meeting even the most aggressive production schedule or tightest of model construction schedules.

Offices in both San Diego County and Temecula and full time supervision and staff in Imperial County insures prompt response regardless of where your project may be.

Our office telephones are answered from 6:00 a.m. to 5:00 p.m. Monday through Friday. No "closed for lunch". No automated telephone answering system. Our voice mail is used to facilitate communication, not hinder it.

Full time office staff dedicated to the preparation of accurate estimates and the presentation of timely, concise proposals.

Quantity take-offs performed for each component of our estimates. Estimates are processed by applying labor production and material. Coverage rates that extend costs on 41 different products for 400 different surfaces and conditions. Need to change a specification? No problem. A revised price can be ready in minutes.

Buyer Options? Also no problem. We have office staff specifically dedicated to the pricing and processing of option paperwork to insure that the optional items selected by your buyers are promptly and accurately transmitted to our field.

Field Supervision is a critical component of customer service. Our field organization has been set up to insure that our people on your job meet or exceed your expectations.

A Lead Man or foreman to direct the progress and insure the quality of each job

Each Foreman is supervised by one of our three full time general superintendents.

Our General Superintendents are supervised by our Director of Operations who reports to senior management of the company.

Need To Reach Us? Call us any time during our 11 hour business day. Our management team, superintendents, foremen, spraymen, leadmen, and customer service personnel all carry Motorola cell phone/radios tied into the Nextel Builders’ Network. Communication is available via instantaneous digital radio, cell phone or internet-based alphanumeric paging.